Avaya IP Office 500 Avaya IP Office 500 has a modular, flexible design. Its four universal slots let you customise solutions with a range of interface cards. This design approach can help to ensure cost effective, smooth growth. IP Office 500 supports up to 272 users and up to four T1/E1 lines (96/120 channels), 32 ISDN BRI channels and 144 analog trunk lines. With up to 128 voice compression module (VCM) channels available, IP Office 500 is designed for the most demanding IP applications. Existing IP Office users can take advantage of new benefits by easily and cost effectively migrating to IP Office 500. The Legacy Carrier Card lets you re-use most internal cards — all you need is the IP Office 500. 

 

IP Office Release 4.0
New Features & Enhancements
Available on IP406 V2, IP412 and Small Office Edition
(identical to IP Office Professional Edition running
on IP Office 500). The following provides just a
snapshot of the new business-enhancing features
provided with this new release.
New remote diagnostic application: The System
Status Application (SSA) is designed for fast
diagnosis and speedy resolution of field issues,
resulting in reduced site visits and increased
customer satisfaction. SSA also warns when system
resources are reaching capacity (trunks, VCM,
voice ports, etc.). Access to the SSA client can be
local or remote, and historical alarms are stored
on IP Office without the need for a local PC.
SIP trunking: SIP telephony can offer
substantial savings compared to traditional
exchange lines and are handled like any other
line on IP Office, in addition, any phone on IP
Office can use SIP services.
Seamless mobility: New to Release 4.0 is Remote
Hot Desking. Workers (consultants, lawyers,
managers, etc.) can have the same features or
restrictions (e.g., international calls) in any
networked office — they simply log in to any
phone within the Small Community Network and
their number and voice messages follow them
wherever they are.
Enhancing customer service: Hunt groups can
include members from other IP Office locations,
and queue management features apply.
Calls can be recorded for the life of the
call, even when transferred.
Messaging enhancements: Available on
Embedded Voicemail and VoiceMail Pro “Visual
Voice” reduces errors and minimises training.
Users interact with voicemail through
context-sensitive keys on the large display
phone. Cascaded out- calling on VoiceMail
Pro can escalate left messages to multiple
devices and locations.
ISDN enhancements: Support for Advice of
Charge (AOC), Call Completion to Busy Subscriber
(CCBS), Malicious Call Identification (MCID) and
Partial Rerouting (PR) enhances user
productivity and minimises call costs.